Terms and Conditions

By accessing or using the BDA Morneau Shepell live chat helpline, you agree to the terms of this BDA Morneau Shepell Live Chat Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use these services.

Confidentiality
BDA Morneau Shepell services are strictly confidential unless you are at risk for hurting yourself, someone else, or are involved with child or elder abuse.

Security
We take your privacy and security very seriously, so we employ industry standard security controls (including encryption) to help protect your information. In order to ensure a secure live chat environment, we strongly recommend users:
• Avoid using a shared computer (library, computer lab, etc…)
• Activate a password protected login on their computer
• Delete your browsing history after the completion of the conversation

Collection of Personal Information
When you engage in certain activities on this site, you may be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, you may be required to provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information, you understand and agree that BDA Morneau Shepell may transfer, store, and process your information in any of the countries in which BDA Morneau Shepell maintain offices, including without limitation, the United States. BDA Morneau Shepell collects this information in order to record and support your participation in the activities you select. BDA Morneau Shepell will never sell or share your information with other companies.