Terms and Conditions

- Please call 911 if you are experiencing a life threatening emergency. Our services are not a substitute for emergency services.

- Our digital services may not be compatible with all mobile devices. If you are unable to access our services for any reason, please call our 24/7 telephone hotline at 1-800-989-6884.

- Our digital services our are intended for youth, their families, and youth advocates seeking information and assistance. Inappropriate contacts may result in an interruption of services.

- Digital services are not mean to be a form of ongoing therapy or counseling. Advocates can discuss your unique situation with you and provide appropriate referrals, including counseling.

- All hotline services are confidential. However, our chatting software requires your IP address to establish a connection. The hotline will purge this information on a regular basis.