Terms and Conditions

If you do not agree to be bound by the following terms of use, you are not authorized to use and must immediately discontinue any use of this Site.


About Domestic Violence Crisis Chat and Text

Domestic Violence Crisis Chat/Text offers emotional support and crisis intervention to people in emotional distress. Crisis Chat is available during hours that vary according to the crisis center availability.

If you are in a domestic violence situation and the Crisis Chat’s chat service is not available or is offline, please call the Safe Nest Domestic Violence Hotline at 1-800-486-7282 or 702-646-4981.

If you or someone you know is currently in the act of harming him/herself or someone else, or if they need immediate medical attention, please dial 9-1-1.

Domestic Violence Crisis Chat /Text offers two distinct services and terms of service are listed separately below for each service.

Chat Service:

Automatically Collected and Stored Information

If you do nothing during your visit but log onto the website, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information, similar to the following, concerning your visit

¦ The Internet domain (for example, xcompany.com if you use a private Internet access account or yourschool.edu if you connect from a university’s domain);

¦The type of browser and operating system used to access the site;

¦The date and time you accessed the site; and

¦If you linked to the website from another website, the address of that website.

This information is used to help make the site more useful to visitors, to learn about the number of visitors to the site, and the types of technology visitors use. We do not automatically track or record personally-identifiable information about website visitors.

Voluntarily Provided Information by the Visitor

We do not collect personally identifiable information unless you voluntarily provide it to us when you sign-in to Domestic Violence Crisis Chat/text. If you provide your telephone number or other information for a contact or other use by the Domestic Violence Crisis Chat Specialist, this information will be stored in your record by the crisis center.

Interaction with Children

No personally identifiable information is collected from child visitors unless voluntarily submitted as a request for information or services. The information supplied is used to respond to the visitor’s inquiries or to provide services requested by the visitor.


By entering this site, you expressly acknowledge and agree that neither Domestic Violence Crisis Chat and Text nor any of its contractors, agents, or representatives are responsible for any personal information which you may enter over the Internet during transmission. Despite our efforts to protect your information some level of risk when communicating over the Internet is always present.

Because your participation in Domestic Violence Crisis Chat/Text is not medical care or treatment, neither Domestic Violence Crisis Chat/Text nor any of its contractors, agents, or representatives are responsible for any decisions or results of the decisions that you make while, as a result of, or after participating in Domestic Violence Crisis Chat/Text. This includes whether you choose to seek or not seek professional medical or psychiatric care, or to modify or terminate specific treatment that you currently are receiving based on the information provided by this service. If the Domestic Violence Chat/text Specialist concludes that you are at imminent danger of harming yourself or others, the Chat Specialist will request your contact information (i.e. telephone number and/or address) so they can attempt to provide you with additional assistance, including sending local emergency services to you. As a visitor, you may refuse to provide this information If however, the Chat Specialist still believes you are at imminent danger of harming yourself or others, they may use other information available to them (e.g. your IP address) to help local emergency personnel locate you to provide you with further assistance.

Access to Crisis Chat and its resources is free to all.